• UX Research

    Batch Process Sentiment Analysis for UX Research Studies

    I added the option to run sentiment analysis on csv files exported from a UX Research repository like Handrail to the lightweight sentiment analysis tool I worked on recently. That’s available at https://github.com/krypted/lightweightsentiment. This makes it pretty simple to pull in a csv and then add a column and supply a sentiment score for each row of the csv. It’s written to be generic and heavily uses python’s nltk. Make sure to install python3 before running it (e.g. brew install python3 with homebrew). Once you have python3 installed, download the files from https://github.com/krypted/lightweightsentiment into a directory (e.g. on your desktop or in a place you like to keep such things).…

  • UX Research

    Creating A Repository For Your UX Research and Research Ops Findings

    User research is a field that studies user behaviors, needs, and motivations through observation, analyzing tasks, and getting feedback. The goal is to improve usability using experimental and observational research to guide how a product is built and the design that is used in the product and the development priorities. This might be through observation, running experiments, interviews, etc. The research work should be infused into all aspects of the product lifecycle. This allows for rapid prototyping, which then allows organizations to focus on building things customers want and doing so in the way customers need them done to be pertinent. When done right, this reduces the timeline to go to…