• iPhone,  Mac OS X,  Mac OS X Server

    Apple Configurator 1.0.1 Released

    Apple has released version 1.0.1 of the Apple Configurator tool. To install the first update to Apple’s new tool, go to the App Store on a computer that has Apple Configurator installed, click on Updates and then click on the Update button for Apple Configurator. The update has a number of new features and fixes. The first is that Enterprise Apps can be installed. Previously, when you went to install internally developed applications, you would get an error that the installation could not proceed. Another great fix is that commas are now escaped when importing application codes from the VPP spreadsheets (a comma in a CSV/comma separated value would kill…

  • iPhone,  Mac OS X Server,  Mass Deployment

    Talking A Look Under Apple Configurator's Hood

    Apple Configurator has now been in my grubby hands long enough for me to start looking at it a little deeper than I did in the introductory article I did awhile back. Architecturally, Apple Configurator keeps its data in ~/Library/Application Support/com.apple.configurator. Here, you’ll find a directory called IPSWs, another called Resources, file called AppleConfigurator.storedata and another called Users.storedata. The IPSWs directory is where operating system versions, per model of iOS are stored. These look something like iPad2,1_5.1_9B176_Restore.ipsw, which is iOS 5.1 for a standard iPad 2. iPad 1, the retina display iPad, as well as each iPod Touch and iPhone 4 each have their own entry as well. The IPSWs…

  • iPhone,  Mac OS X,  Mac OS X Server,  Mac Security,  Mass Deployment

    Managing iOS Devices with Apple Configurator

    My traditional interpretation of Apple’s vision on how iOS devices are used is that everyone has an AppleID. That AppleID enables them to access their apps from any iOS device they own or Mac that they own. That AppleID enables them to access mail, contacts, calendars and even files through iCloud. That AppleID also allows users to remotely wipe their device through Find iPhone and track their friends iOS devices (as in social networking via breadcrumb tracking) through Find Friends. All of this “Just Works” in a consumer sense. And it even allows for a little sharing of content across devices you own. However, larger organizations need more. They need…

  • iPhone,  Mac OS X,  Mac OS X Server,  Mac Security,  Mass Deployment

    iOS Device Sales Outpace All Macs Ever (in 2011 alone)

    In search of the American Dream? Apple has sold approximately 122 million Macs over the course of 28 years. They have sold 55 million iPads since those were released in April 2010 (in less than 2 years) and sold 156 million iOS Devices for 2011 alone, bringing the total of iOS devices to 316 million. The handset market is set to increase by around 33 percent and there’s really no telling where the tablet market is set to go over the course of the next few years. What does all of this mean? It means that iOS is continuing to increase in visibility, that App Store sales will continue to rise…

  • iPhone

    5 Free Network Troubleshooting Tools for iPhone and iPod Touch (and iPad of course)

    There are a number of ways to troubleshoot network connections on (or using) an iOS device. These can be common troubleshooting steps that you might run from the command line or a third party app on a desktop computer or they could be specific to testing the network environment for an iOS device. Some of these apps are even free. Ping Lite One of the most common tasks that most administrators routinely do to test both DNS resolution and connectivity is pinging something. Ping Lite comes with a function to show your IP, a ping tool, a tool to ping the subnet, the ability to run trace routes and for…

  • iPhone,  Mac Security

    Finding iOS Device PINs

    Each time you sync an iOS based device, a backup is made (unless you disable the option). These are stored in ~/Library/Application Support/MobileSync/Backup. Here you will find a number of folders, each beginning with the UDID of the iPhone, iPad or iPod Touch that has been backed up. The contents of these folders can be used to restore a device in the event that the device falls outside your control. Within the folders are a bunch of files with alphanumeric names that look garbled, even though some can be viewed using a standard text or property list editor (while others are binary). But there are also a bunch of other…

  • iPhone

    iPhone Life Article

    An excerpt-turned-article of mine just appeared in iPhone Life Magazine. IT’s called The Inevitability of the iPhone in the Enterprise: http://www.iphonelife.com/issues/2011March-April/InevitabilityIPhoneEnterprise Hope you enjoy!

  • Articles and Books

    Law Firms and iPads

    Josh Barrett, of tabletlegal.com posted a mini-review of my latest book, the Enterprise iPhone and iPad Administrator’s Guide. It’s an interesting look at iPads making their way into law firms despite the often reluctant IT admins who have to support them. Big thanks to Josh for a favorable review!

  • Articles and Books,  iPhone

    iPhone and iPad Admin Guide Now Shipping

    The Enterprise iPhone and iPad Administrator’s Guide is now shipping (and rapidly moving up in Amazon’s rankings)! There have also been a couple of sightings in Border’s. Apress also sent out a press release and an email blast regarding the book in the past week. So, feel free to buy it using the link below! 🙂