Ever wanted to be able to view devices from your Jamf server from within your Freshdesk environment? Well, I just posted a new integration on the Jamf Marketplace just for Freshdesk.
This plugin will display a search bar on the right side of the screen. Enter a serial number to find your devices. If a match is found, you’ll see information on the device (note: this is up on GitHub so you can change what fields you see).
If you don’t find anything that matches a given pattern, you’ll get an error.