Active Directory,  Microsoft Exchange Server

Create Email Aliases in Office 365

The things are always changing. I write less and less how-to things because as the rate of innovation skyrockets (another way to say changes that are sometimes good and sometimes bad) – the second I hit save the article seems out of date, or technical debt. But hey, sometimes I have to look longer than I should for something. So. To create an email alias in Microsoft Online/Office 365.

  • Login to an account with Exchange administrative capabilities
  • Click the Admin tab.
  • Click Exchange in the left sidebar.
  • Click Recipients.
  • Click Mailboxes (or Users in the newer interface).
  • Click the user to create the alias for (in the old interface click the pencil in the new interface simply double-click).
  • At the pop-up (yah, make sure to allow pop-ups if it doesn’t open), select Email Address.
  • You then see a list of existing aliases along with the default email address bolded. Click the + sign. Don’t touch any of the existing stuff.
  • Select SMTP as the type and then enter the
  • Enter the email address in the open field and click OK.
  • Verify the address in the list and click Save.

The old look:

The new look is similar but bolder and with less pop-ups. You know, ’cause Medium.