The other day I had a client call wanting to restore four files from a Bakbone backup server I installed almost two years ago. Now, I was skeptical but elated to see all but one of the files were able to be restored. It just so happened that the client had deleted the original folder specified in the script and created a new folder without altering the scripts. There were failure reports in the logs that the source was not acceptable for about 4 months prior to the call. The lost file really only cost the client about 2 hours worth of re-editing but I still felt bad about the whole thing.
Then I thought about it. I set that server up 2 years ago… And from what I could tell the customer hadn’t checked their backup logs since (you know who you are if you read this). Now I’m not saying you have to check your backup logs every day, but come on… For those of you not yet doing so, do us a favor – check those logs, test restores every now and then and please, if you delete a folder that happens to be specified in your backup scripts, feel free to call us and we’ll fix it in about 10 minutes…