My latest Inc.com piece is up and available at https://www.inc.com/charles-edge/5-ways-your-it-staff-can-make-your-business-more-tech-savvy.html. It starts a bit like this (or totally like this as the case may be):
Remember Nick Burns, the “company computer guy” played by Jimmy Fallon on “Saturday Night Live”?
IT people have long been fixtures in the office (though hopefully seldom as grumpy as Nick). However, their jobs have been radically changed by two trends — the cloud and consumerization.