Hi Charles, We have researched this issue a little further and I believe we have determined what is going on here. I appreciate your patience while we looked into this! Any trophies or milestones earned before the update on November 1st, such as the 500k NikeFuel milestone, are not awarded retroactively. This means that though you are nearly to 1 million NikeFuel, you have only earned 700k and above. Fortunately, you can start earning these earlier milestones again after you hit 1 million NikeFuel. It looks to me like those should be unlocked for you very soon. This is definitely expected behavior, and I am glad to determine that things are working correctly for you. Please let me know if there is anything else that I can help you with, Charles.Holy crap, they actually bothered to research my utterly trivial issue. So I guess if you ask Nike phone support, this is a feature. But, I still kinda’ think it’s a bug. Reason I think that is because Fuel added to my account by the Nike+ Running app since I started using my FuelBand actually contributes towards my ability to unlock new badges. And it’s not like absolutely none of the Fuel from before works, just not a lot of it. I’m sure there’s a field in SQL that’s not in use until you use a FuelBand and it keeps a running total. Makes sense from a database standpoint. It’s not a big deal, and the whole point of this stuff is to be more healthy, so it’s not like I’m going to stop when I hit a million Fuel at some point this week anyway. The whole purpose behind this post is to actually express my gratitude that there was someone at Nike on the other end of the phone to support of all things an app they make available for free (granted, you need a FuelBand to basically take any use out of it but there’s a whole ecosystem of apps and you don’t actually need any of their products to use them). I am constantly impressed by the folks at Nike for the little things just like this. Thanks ya’ll!
krypted December 10th, 2013
Posted In: Wearable Technology