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Tiny Deathstars of Foulness

OS X Server stores most logs in files that are in the /Library/Logs/ProfileManager directory. Logs are split up between php, devicemgrd.log, scep_helper.log, servermgr_devicemgr.log, profilemanager.log and others. In my experience, if there’s a lot of errors at first, or if the service doesn’t work, just reformat and start over. But, once a server is in production, you don’t want to re-enroll devices after you do that. So, as with all good error prodding, start with the logs to troubleshoot.

By default the logs can appear a bit anemic. You can enable more information by increasing the logging level. Here, we’ll shoot it up to 6, which can be done with the following command:

sudo debugDeviceMgr 6

Debug levels go all the way to 9, but at that point things get… Noisy. And to turn it back off, use:

sudo debugDeviceMgr 1

Basically, this command sets the required services in /Applications/Server.app/Contents/ServerRoot/System/Library/LaunchDaemons/ to debug mode as well as /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/config/com.apple.DeviceManagement.postgres-debug.plist and /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/config/com.apple.DeviceManagement.postgres.plist to configure debug mode. In other words, it touches a lot of services. And given how chatty some can be, only leave logging levels higher than I’d say 2 in the event of short-term troubleshooting.

December 29th, 2016

Posted In: Mac OS X, Mac OS X Server, Mac Security, Mass Deployment

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It’s funny how you write an article exploring why technology initiatives fail and it ends up becoming another list article. But at least the spirit of the thing survived editorial. And a special thanks to the editors of this piece forĀ making it more accessible! To read more on my perspectives around why various technology initiatives fail, seeĀ https://www.entrepreneur.com/article/280652.

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August 31st, 2016

Posted In: Articles and Books

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