In case you’re using DEP and haven’t noticed this, you need to accept the latest terms of service in the Apple license agreement for DEP if you’re going to continue using the service. I don’t usually post emails I get from Apple, but I can easily see orgs using accounts that don’t have email flowing to anyone that is capable of responding, so I strongly recommend you go in and accept the latest and greatest agreements so your stuff doesn’t break!
Here’s the email I got from Apple:
Apple Deployment Programs
Thank you for participating in the Device Enrollment Program. On September 13 Apple will release updated software license agreements. Your Program Agent must go to the deployment website and accept the following agreements to continue to use the program:
Note: If you’re using Casper, then the errors you’ll see will be something along the lines of:
For more information please see this support article:https://support.apple.com/kb/HT203063.
- iOS 10 Software License Agreement
- Software License Agreement for macOS Sierra
Unable to Contact https://mdmenrollment.apple.com
krypted September 12th, 2016
Posted In: iPhone, JAMF, Mac OS X, Mac OS X Server, Mac Security, MacAdmins Podcast
Accept, DEP Logs, device enrollment program, errors, license agreements, not working
When I put a computer in my daughters room, I soon realized I could no longer watch over her shoulder as she worked away at school games, Minecraft and of course Civilization (after all, that was my first game). So much as I wrote an article a long time ago about child-proofing an iPad, now I’m writing about child-proofing a Mac.
For me, I find that child-proofing is a bit like taking my kid to McDonald’s. I said never ever ever ever would I do this and then… Well, peer pressure, ya’ll… So if I have to do it, I figure someone else might. So here’s a quick and dirty guide to doing so. The gist of this guide is to continue using the same admin account that was created when you setup the computer initially. But to also create another account for the child, one that has some restrictions to keep them in a customized user experience. This might be to keep them out of things they try to do on purpose, keep them from accidentally finding some things they shouldn’t or maybe just to customize the user experience to make the computer easier to use (after all, if they can’t remove Minecraft from the Dock, they can’t come crying when they can’t find it.
Create a Managed Account
Most of the work that needs to be done, can be done within the System Preferences. This is available under the Apple menu as System Preferences…
Once open, click on the Users & Groups
At the Users & Groups
System Preference pane, click on the plus sign (+
At the new account screen, choose “Managed with Parental Controls”
in the New Account
field. Then provide the child’s name in the Full Name
field and an Account Name
will be automatically created (note that I shortened the name in this example to make it easier for the child to log in).
Assuming your child doesn’t have their own iCloud account, set the password to “Use separate password”
and then type it in. Once you’re happy with these settings, create the new account, which can be managed with Parental Controls by clicking on the Create User
Restrict Applications and The Dock
Once the account is created, click on the “Enable parental controls”
checkbox and then on the Open Parental Controls…
At the Parental Controls
System Preference pane, you’ll have a few options.
- Check the Use Simple Finder box if you’d like the user to have a limited user experience (no command keys, only certain windows open, etc). I would usually only recommend doing this if you have very small children (like maybe pre-school age). I usually like them to be able to do as much as possible to foster the whole hacker mentality nice and young!
- Check the box for Limit Applications if you’d only like certain apps to open. This is right up front on the main screen because it’s kinda’ important. Use the Allowed Apps section to select which apps can and can’t be opened (if there’s a checkbox beside the app name it can be opened by the user).
- Use the Allow App Store Apps drop-down list to to set an age ranking minimum. These are available in 4+, 9+, 12+, 17+ and All (which basically disables restrictions).
- Check the box for “Prevent the Dock from being modified” if you would like to restrict the new account from being able to edit the Dock. I usually wait for this, as I like to customize the Dock by putting the apps I want the child to open into the Dock. To do so, skip now, log in as the new user, log out and then customize the Dock. Once you’re done, log out, log in as an administrative user and then check the box.
Next, click on the Web tab. Here, you’ll effectively have 3 options: don’t restrict any content, let Apple try and block inappropriate content and build a whitelist of allowed content (with all other content blocked). Now, it’s worth mentioning that there can be an annoying element here, which is that if a site needs to be opened up for access, a child might come bugging you. But I like that, so I’m configuring this.
Note: It’s worth mentioning that I discovered a few websites I’d of never tried to use in the allow list, so worth checking them out to see if your child will dig on some of these sites!
- Allow unrestricted access to websites: Don’t block any content. Allow unfettered access to all websites ever.
- Try to limit access to adult websites automatically: Click on the Customize button to add white and blacklisted sites, or sites that were accidentally restricted or allowed that maybe shouldn’t of. Or, if you want to restrict access to a specific web-based game that has become problematic.
- Allow access to only these websites: This option allows access to only the websites you allow access to. A word of warning here, a lot of sites pull content from other sites, which can be kinda’ annoying…
Once you’re satisfied with the options you’ve configured, click on the People tab.
Configure Who Your Child Can Communicate With
At the People
screen, you can configure who the person using the Managed Account can communicate with. Here, restrict access to Game Center, restrict who the account can send and receive mail with and of course, who the account can use the Messages app with.
The above options include the following:
Note: Apple rarely uses the word restrict. Instead, they prefer to allow things to happen by default and then let you disallow these features. Basically the same thing, but keep this in mind when you’re configuring accounts as sometimes you can accidentally click the wrong thing if you’re not accustomed to such double-negativery.
- Allow joining Game Center multiplayer games: Uncheck this box to restrict the user from playing any multiplayer games that use Game Center to connect people. If the user is using a game that doesn’t integrate with Game Center then they would still be able to use that game to enter into a multi-player game.
- Allow adding Game Center friends: Uncheck this box to keep the user with the Managed Account from adding any new friends in Game Center.
- Limit Mail to allowed contacts: Only allow people in the Allowed Contacts section to exchange emails with the user of the account.
- Send requests to: Define an email address that can receive a contact request and approve it. I use this so that when my daughter needs something she can let me know.
- Limit Messages to allowed contacts: Only allow people in the Allowed Contacts section to message with the user of the account.
- Allowed Contacts: Use the plus sign at the bottom of this section of the screen to add new contacts and the minus button to remove contacts.
Once you have configured who the user of this account can communicate with, click on the Time Limits tab.
Configure Time Limits
Time limits are used to restrict what times the user can use the computer as well as how long per day that the user can actually use the computer. The options available include:
- Limit weekday use to: Define a maximum number of hours that the managed user can use the computer on a given workday between Monday through Friday. This can be anywhere from half an hour to 8 hours of time.
- Limit weekend use to: Define a maximum number of hours that the managed user can use the computer on a given Saturday or Sunday. This can be anywhere from half an hour to 8 hours of time.
- School nights: Define the time frames where the computer cannot be used by the Managed User on Sunday through Thursday evenings. For example, the below screen shows that on weeknights, the Emerald Edge user can’t use the computer from 8PM to 6AM.
- Weekend: Define the time frames where the computer cannot be used by the Managed User on Friday and Saturday nights. For example, the below screen shows that on weeknights, the Emerald Edge user can’t use the computer from 8PM to 6AM.
Time limits are the only things that matter for some who like to physically sit with a child while they use a computer, as you might just want to keep the child from waking up in the middle of the night and accidentally seeing something that scares them. But for many, time limits won’t be enough, as kids might spend hours gaming or doing homework unmonitored.
Next, click the Other tab. Here, you’ve got the miscellaneous restrictions that really don’t fit anywhere else in Parental Controls. The options available include the following:
Note: I know I said earlier that Apple rarely says restrict or disable. They will get around to fixing this screen eventually… 😉
- Disable built-in camera: Turn off the built-in camera for the user. Note that third party cameras wills till work for the user.
- Disable Dictation: Turn off Dictation/Speakable Items for the user. Note that apps like Dragon Naturally Speaking can still be used.
- Hide profanity in Dictionary: Use this option to disable any articles in the Dictionary app that have profanity in them.
- Limit printer administration: Don’t allow the user to manage printers. Note that if you do this, you’ll want to install any Bonjour printers first.
- Disable changing the password: Don’t allow the user to change the password.
- Limit CD and DVD burning: Disable any optical media writing for the Managed Account.
Once you have configured parental Controls, click on that Logs button in the lower right corner of the screen. Here, you’ll see the following:
- Show activity for: Indicate the period of time to show logs for.
- Websites Visited: A list of the websites accessed by the user of the managed account. Note that no third party web browsers are shown unless they use Apple’s webkit (which is basically not really any).
- Websites Blocked: A list of any websites that were blocked while attempting to access them.
- Applications: A list of the applications used by the user of the managed account.
- Messages: Transcripts of conversations sent and received using the Messages app. Note that any third party chatting apps aren’t logged here.
- Clear Log: Deletes the log. Use this after you’ve checked the behavior and wish to have the next time you check only show you what’s changed.
And that’s what you can do with Parental Controls. But there’s more, which we’ll look at shortly. When you click out of a field, the settings are changed in a System Preference, so you should be able to just close the window and have your settings persist.
We’ve gone through creating a new account, restricting access to what that account can do and how and when to use these options. But there’s much, much more than we can cover in this article. There are tons of other restrictions that don’t fit into these basic options, accessed either through what are known as managed preferences or via profiles, which can easily be created by tools like Apple Configurator, Profile Manager and 3rd party mobile device management tools such as Bushel
Ultimately, I can pretty much break out of about any managed environment you put me in. And in the age of YouTube, chances are that your child has many the same materials I’ve either presented, written or that others have written. So please don’t consider these options as much more than just a general guideline unless you’re using a Device Enrollment Program-enabled device.
Anyway, good luck, and you’re a good parent for caring.
krypted December 29th, 2014
Posted In: Articles and Books, Bushel, Consulting, Mac OS X, Mac OS X Server, Mac Security, Mass Deployment, personal
Apple, device enrollment program, ios, limit hours, limit time, MAC, os x, parental controls, Security, set hours, youtube
Apple’s Device Enrollment Program (DEP for short) allows you to automatically setup devices with the settings you need on devices that your organization purchases. In Bushel
, we give you the ability to link an Apple DEP account up with your Bushel account. This allows devices to add themselves automatically to your Bushel when the devices are activated. We tend to think this is the coolest thing since sliced bread and so we want to make sure you know how to use the feature.
Setup Device Enrollment Program in Bushel
To get started, log into your Bushel and click on Devices. Here, click the button for Device Enrollment Program.
Download your certificate and go to deploy.apple.com and log into your Device Enrollment Program account. Click on Manage Servers in the Deployment Programs sidebar.
Next, click on Add MDM Server and provide the certificate we gave you and a name. Once Bushel has been added to your Device Enrollment Program (DEP) account, click on Assign by Serial Number to add your first device. Assuming the device is part of your DEP account, enter the serial number for the device and choose which server (the one you just added) that the device should reach out to on activation to pull settings from.
Once you’ve added the server, you’ll be greeted by a screen that says Assignment Complete. You can now wipe the device and upon reactivation the device will pull new settings from your Bushel.
The Device Enrollment Program in Bushel
Click OK and you can add more devices. Once your devices are added into the Apple DEP portal they will automatically appear in the DEP screen of your Bushel. Click on a device to assign a username and email address, if you will be using email.
krypted November 21st, 2014
Posted In: Bushel, iPhone, Mac OS X, Mac OS X Server, Mac Security, Mass Deployment, Minneapolis
Apple, bushel, dep, device enrollment program, ios, iPad, iPhone, MAC